Estimated Shipping Times
Please note: Shipping time frames are different than production times. Shipping time only refers to the time the package is in transit with USPS from our shop in CA to you. All pieces are handcrafted with care and the time it takes to create a piece may vary. The current production time is always listed in the banner on our site and is updated regularly.
US Domestic Shipping
First Class (standard shipping) - 3-5 business days
Priority Mail - 1-3 business days, depending on destination
Rush Option + Priority Mail - We understand that sometimes our customers need a last minute gift. All items are handmade in the order that the sales are received. In an effort to be fair to our customers who are already waiting for our normal production time, we will not "bump" them for rush orders. We charge a $35 fee for rush orders. This allows us to work overtime to ensure your piece is made and delivered in time for you. Our rush option will have an order made and shipped within 3 business days from the time of purchase and includes priority mail. Once shipped and with USPS, we cannot guarantee delivery dates and are not responsible for any unforeseen postal delays.
By purchasing a rush order upgrade, you are agreeing that you have read these terms & conditions.
First Class International - 7-21 business days
Priority International - 6-10 business days
For international shipments, customers are responsible for any additional taxes or fees that your country might impose when importing goods through customs. Please check with your country if you are unsure if there will be any extra fees.
For lost or damaged packages, please contact us immediately.
Unfortunately, we have very little to no control over a package once it leaves our studio but if any issues arise, we're happy to help as best as we can. Please email us at firstname.lastname@example.org.
All packages are tracked and insured and orders of high value will require a signature upon delivery.
Refused packages that are returned to us without prior authorization are not eligible for a refund. Please see our Refund & Exchange policy for more information.